deepSEE Consulting

Here’s a gem: http://tinyurl.com/28bpoth

In a recent piece in Minnesota Business by Beth LaBreche, she outlines suggested questions for an annual customer survey. Perhaps one of the most important is “Does our external perception—if you believe one exists for us—match up with what you experience?” This is a thought worth exploring that touches upon many levels within a business. How does your customer see you? Is the image you are conveying through branding or any type of communication true to who you are?

President Obama is in the news a lot. Actually, more than a lot. This fact, coupled with close media analysis of the things he’s doing, makes him a fascinating study in leadership. I mean, in this country, the President is really the Leader, capital “L”; when he struggles or, conversely, handles something well, we can all learn from it, especially compared to the comments of his critics. Right now President Obama is traveling through Asia, and I want to look at two of his stops through the lens of culturally proficient leadership.

It’s no surprise that schools are in trouble. We hear this sentiment almost ad nauseum, coupled with fervent debate over what can actually make a difference. The problem is complex, and I’m not going to pretend there’s an easy fix, but one approach that can yield a big return on investment is a focus on cultural proficiency.